How to Set an Appointment at DFA in Pampanga and Manila

Things have become easier these days with the implementation of an online appointment system. You need to set an appointment before you visit the DFA Pampanga office to start the processing of your passport. All the passports issued by DFA are known as ePassports or electronic passports. Children below 7 years of age, senior citizens, pregnant women, and PWDs do not need an appointment, as they may be attended to on the same day. This system ensures a more streamlined process, reducing waiting times and improving service efficiency for everyone involved.

You are required to visit the office between 10am and 5pm, Monday to Saturday, except holidays. Earlier, the DFA office of Pampanga was located at Central Terminal, but that is no longer operational. Their new address is:

• Region 3, Robinsons Starmills Mall, Pampanga, near SM City.
• The Manila DFA office is located at Bradco Avenue corner Macapagal Boulevard, Aseana Business Park, Barangay Tambo Parañaque 1714 Metro Manila, Parañaque, Metro Manila, Philippines.

It's important to ensure that you arrive at the correct location to avoid any inconvenience. Both offices are strategically placed for accessibility, allowing applicants to reach them with ease using public or private transportation.

All you need is a computer with Internet connectivity, a web browser, a valid email address, a PDF reader, and a printer to print out the application form on paper. Follow these step-by-step instructions to set up an appointment at DFA in Pampanga and Manila:

• Visit the official site at https://www.passport.gov.ph/
• Click on the ‘Schedule an Appointment’ link
• Select the area where you want to file the application
• Choose the date and time of appointment that you prefer. Remember to choose either Pampanga or Manila in the "Site" section.
• Enter your contact and personal details
• Select the type of appointment you wish to apply for
• Prepare your required documents
• Appear at the DFA on the scheduled date and time of appointment

It should be noted that appointments fill up quickly, so it is advisable to book as early as possible to secure your preferred date and time.

If you are applying for a passport for the first time in the Philippines, you will be required to be present at the appointment with the following documents:

• Photo ID
• Filled passport application form
• Birth certificate authenticated by NSO, both photocopy and original
• Marriage certificate authenticated by NSO, in case a female wants to use her married surname
• One valid ID issued by the government, both photocopy and original
• Processing fee, P1200 for immediate processing, and P950 for normal processing

For first-time applicants, ensuring all documents are complete and accurate is crucial to avoid any delays in the processing of your passport.

If you already have a passport and you want to renew it in Manila or Pampanga, then you will need to produce the following documents during the DFA appointment:

• Photo ID
• Old passport, original, as well as photocopy of the amendment page and pages 1, 2, and 3
• Birth certificate authenticated by NSO, both photocopy and original
• Marriage certificate authenticated by NSO, in case a female wants to use her married surname
• Processing fee, P1200 for immediate processing, and P950 for normal processing

Renewing your passport is a straightforward process if all documents are in order. Make sure your current passport is not damaged and that the information in your documents matches exactly.

When you visit the DFA office, you will see the number of applicants currently going through the screening. Sit back and wait for your turn. When it is time for your appointment in Pampanga or Manila, an official will verify your application form and point out any incomplete details or discrepancies. They will also check your required documents. Then, your personal details will be verified, your photo will be captured, your signature will be printed, and your fingerprints will be scanned. Once the appointment is over, you will get a receipt on which your passport’s release date will be printed. You can collect your passport by bringing this receipt on this date, along with your valid identity proofs.

Remember to dress appropriately and bring your patience, as the entire process can take some time depending on the number of applicants. However, the DFA staff is generally efficient and will guide you through each step of the process.

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